FAQ & Contact
Frequently Asked Questions
General Questions
Yes all the textiles I use is in high quality and very good condition. I carefully select all the fabric myself and quality assure every single peace before transforming it into a garment.
You must always follow the washing and ironing instructions on the care label. I always recommend that you wash your clothes less, by hanging it out into fresh air. This will extend the life of your clothes.
As I, Clara, make every single garment myself the production time can be up to 14 days.
Yes, when you order a standard product you always have 14 days of return time. In order to return a product it must be unused and in same condition as you received it.
If you order a customized product, a sale product, use a discount code or have customized specifications added to a standard product you cannot return the product.
Contact
If you have any questions, applause, complaints, advice or good ideas please don’t hesitate to reach out. We welcome it all. Please use the address below if you wish to get in contact. We will answer you asap.
contact@hjeltbrand.com